What Data We Collect and Why We Need It
We collect information in two ways: what you give us directly when you register or transact, and what our systems log automatically during your session. When you fund your account via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and amount to
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reconcile your wallet balance — we do not store your full e-wallet credentials or PIN. Your email address and contact number are kept for account authentication and support follow-up only; we do not share these with marketing partners. Session logs — device type, IP address, pages
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visited — help us detect unusual login patterns and keep your account intact. We may share limited data with payment processors and fraud-screening services strictly to complete your transaction. Data shared with these third parties is governed by their own retention policies, and we contract them
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to handle it with the same care we apply here. If you are in George Town or anywhere else in Malaysia, your data is processed in line with applicable local law, and access to account services remains subject to whether local law permits it in your
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region. You may request a copy of your data or ask us to correct it at any time through the contact path listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.